QIC turns to student AI talent to close the region's skills gap

Qatar Insurance Company has launched the MENA region's first insurer-run AI internship - and it exposes a gap the wider industry has yet to close

QIC turns to student AI talent to close the region's skills gap

Insurance News

By Jhoanna Hines

Qatar Insurance Company has launched an eight-week AI internship program for university students in Doha, becoming the first insurer in the MENA region to run a program of this kind. Students from four universities were selected through a competitive process assessing academic performance, project proposals and interview results. Interns will train in agentic AI tools and vibe coding, with mentors drawn from across QIC's business units.

What distinguishes the program from standard university placements is its applied commercial structure. The strongest student projects will enter user testing on QIC's digital platforms. The best may become live services. That model is closer to a product development sprint than a traditional internship - and it is a direct response to a documented industry problem.

Salem Al Mannai, group CEO of QIC, was direct about the regional dimension. "One of the most critical needs in the regional AI landscape is the adoption of approaches tailored to the unique characteristics of our region," Al Mannai said. "Rather than simply following global trends."

The talent gap behind the announcement

The program arrives as the insurance industry faces a worsening AI skills shortage. According to Accenture's Pulse of Change survey, published in January 2026, a quarter of insurance executives globally cite skilled talent shortages as the main factor limiting their ability to extract value from AI. Aon's Human Capital Trends Study, also published in January 2026, found that only 24% of organisations have embedded continuous learning programmes related to AI. Insurers are deploying tools faster than they are building the teams to manage them.

The MENA region faces additional pressure. The Middle East and Africa AI-in-insurance market was valued at approximately $93.6 million in 2024, according to Cognitive Market Research, and is projected to grow at a compound annual growth rate of 33.3% through to 2031. Globally, active job postings tied to AI expertise in insurance reached 63,293 in 2025 - a 50.9% increase over 2024 and the highest annual total on record, according to GlobalData.

Why local training matters in this market

There is a regulatory reason QIC is building this talent locally rather than importing it. Legal experts at Norton Rose Fulbright have noted that MENA jurisdictions have enacted robust data privacy frameworks, and that insurers will need to prioritise the explainability of AI solutions - particularly where those systems automate decisions previously made by humans. AI practitioners trained in Western frameworks will not automatically understand those requirements. Building talent locally, from the student stage, addresses that gap directly.

A survey by the Qatar Financial Centre found that 82% of insurance executives in the market now view insurtech as a significant driver of change - a figure that reflects appetite without yet reflecting capability.

An applied model worth watching

According to NTT DATA research, 66% of the insurance workforce has adopted AI tools, yet only 22% of insurers have scaled AI to production phase. The constraint is human, not technological. QIC's internship addresses that constraint from the supply side, at the earliest possible career stage, with a structure that requires students to produce commercially evaluable work rather than observe it.

Whether other MENA insurers follow will determine whether this remains a single-company initiative or becomes a template for closing a skills gap the region can ill afford to ignore.

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