FWD and Well Link Bank ink Macau bancassurance deal

Executives highlight focus on Macau wealth and legacy needs

FWD and Well Link Bank ink Macau bancassurance deal

Life & Health

By Roxanne Libatique

FWD Macau has entered into a bancassurance agreement with Banco Well Link, S.A. (Well Link Bank) in Macau, under which the insurer’s life and health products will be distributed through the bank’s network. The partnership, launched at an official ceremony in Macau, focuses on wealth accumulation, protection, and legacy planning for retail, affluent, and high-net-worth customers. 

Partnership structure and distribution plans

Under the agreement, FWD Macau products will be offered through Well Link Bank’s branches and digital platforms in Macau. The arrangement brings insurance alongside the bank’s existing wealth and retail banking services, including savings, protection, and estate planning solutions. Well Link Bank will use its local customer base and physical and online channels to distribute FWD’s life and medical products.

FWD will provide product design, underwriting, and policy servicing, supported by its technology systems. The partnership reflects ongoing use of bancassurance to add insurance to banking relationships and to create fee-based income streams for banks. The tie-up comes as Well Link Bank marks its 30th year of operations and FWD Macau completes 26 years in the market. Both institutions have been present in Macau’s retail and wealth sectors and view bancassurance as a way to extend reach across mass, affluent, and higher-value segments.

Well Link Bank’s focus on wealth and protection

Huang Ruisheng, executive director and CEO of Well Link Bank, said the partnership is an important component of the bank’s wealth plans in the Macau Special Administrative Region. “Well Link Bank is committed to providing diversified and forward-looking wealth management solutions in Macau. Establishing this bancassurance partnership with FWD Macau is a significant milestone in our wealth management roadmap,” Huang said. 

Huang added: “We firmly believe that through close collaboration that leverages the bank’s strong local customer network and FWD’s strengths in product innovation and technology, we can deliver more personalised and effective insurance solutions with higher growth potential. Looking ahead, Well Link Bank will continue to harness innovation and professional expertise to contribute to Macau’s diversified economic growth and the prosperity of its financial market.” 

Well Link Bank is a fully licensed commercial bank in Macao serving individuals and businesses. Its retail portfolio includes deposits, cards, personal loans, securities services, payroll, and tax rebate services, supported by ATMs, smart teller machines, mobile banking, and online account opening. The bancassurance partnership with FWD builds on the bank’s existing insurance agency activities and is expected to expand the range of life and medical products available to personal and small business customers. 

FWD’s regional strategy and Macau footprint

For FWD, the agreement adds a bank partner in Macau within the wider FWD Group, which operates across 10 Asian markets and is listed in Hong Kong. FWD Macau provides life and medical coverage locally and has been using digital tools and simplified propositions across its regional operations. “FWD Macau is delighted to establish this bancassurance partnership with Well Link Bank in Macau. By combining the professional edge and corporate strength of both companies, we are committed to changing the way people feel about insurance in the Macau market,” said Ken Lau, managing director of Greater China and Hong Kong chief executive officer at FWD. 

Lau added: “We look forward to working closely with Well Link Bank to help customers achieve their wealth appreciation and legacy planning goals through FWD’s prudent, customer-led insurance solutions, thereby creating long-term value. This partnership not only enhances our product distribution capabilities but also represents an important step in expanding our footprint in Macau and with Macau visitors.” Senior executives from both organisations, including leaders in retail banking and bancassurance in Macau and Hong Kong, are involved in putting the agreement into operation. Initial product focus is expected to include protection, savings, and investment-linked offerings aligned with wealth, retirement, and succession needs, supported by joint training for front-line staff and shared sales processes. 

Bancassurance market context

The partnership is being launched as bancassurance continues to grow as a distribution channel globally. Industry estimates value the worldwide bancassurance market at about US$1.585 trillion in 2025, with forecasts indicating expansion to roughly US$2.496 trillion by 2034, implying a compound annual growth rate of just over 5% between 2026 and 2034. Asia-Pacific is the largest regional contributor, accounting for close to 46% of global bancassurance business in 2025. Growth drivers include demand for integrated financial services, customer preference for managing banking and insurance needs through a single provider or platform, and more tailored products for specific customer groups.

In this setting, the FWD-Well Link Bank arrangement adds another bank-insurer partnership in an Asian financial centre with an established retail banking base and a developing wealth market. For insurance professionals in Macau, the deal illustrates how bancassurance remains a central route to market for life and health products, particularly where banks seek to deepen customer relationships through protection and long-term savings solutions. Further product launches, process integration, and digital initiatives under the partnership will shape how insurance is offered to Well Link Bank customers in the coming years.

Related Stories

Keep up with the latest news and events

Join our mailing list, it’s free!