Emily Douglas

Emily Douglas

Insurance Business America

Emily Douglas

Content Specialist

8+ years experience

Emily is an content specialist at KM International, contributing to its insurance titles. She has a wealth of editorial experience, having written on HR, people management, strategy, and technology since 2015. After studying at both University College London and the University of Geneva, Emily began writing for global business publications and productions post-graduation.

Though she loves all HR-related issues, Emily’s specialties are employment law, mental health, and LGBTQ+.

How I think about writing for this industry…

““The best stories are the ones where a policy actually changes someone's day-to-day experience at work. That's what I look for, whether it's a new payroll system or a shift in how a company supports its people."”

Featured content from Emily

The $2 billion sports insurance market - and the risks reshaping it https://www.insurancebusinessmag.com/us/news/technology/are-insurers-focusing-on-the-wrong-ai-problem-584001.aspx US cyber losses hit $20.9bn in 2025: Public entities face significant cyber risk gap

Education

  • Emily studied Classics, Classical Studies and Ancient History at University College London. She also studied Medieval History, French and Classical Philosophy at the University of Geneva.

Read the latest stories by Emily

Ditch the spreadsheets: Does commercial property insurance have a data problem?

Ditch the spreadsheets: Does commercial property insurance have a data problem?

‘The market is moving towards shared, verified data as the foundation for every conversation’

Brick by digital brick: Can AI rebuild trust after a disaster?

Brick by digital brick: Can AI rebuild trust after a disaster?

As catastrophe claims rise, AI is helping insurers and restoration specialists rebuild faster

Are insurers focusing on the wrong AI problem?

Are insurers focusing on the wrong AI problem?

Award-winning global tech provider on why underwriting's biggest tech opportunity lies elsewhere

The human side of claims? Why vulnerability can no longer be overlooked

The human side of claims? Why vulnerability can no longer be overlooked

‘Claims professionals need to be equipped to manage highly emotional customer interactions’

'They’ll always attack your weakest link'

'They’ll always attack your weakest link'

QBE warns that cyber awareness, not just insurance, is key to security

'Proactive not reactive': staying ahead of Australian cyber regulation shifts

'Proactive not reactive': staying ahead of Australian cyber regulation shifts

With new cyber laws looming, QBE supports regulation-ready resilience

QBE: 'This is not an IT problem – it's a business risk'

QBE: 'This is not an IT problem – it's a business risk'

One breach, millions lost - why cybercrime is everyone's concern now, says QBE's global head of cyber services

QBE: 'This is not an IT problem – it's a business risk'

QBE: 'This is not an IT problem – it's a business risk'

One breach, millions lost - why cybercrime is everyone’s concern now, says QBE’s global head of cyber services

IB TALK

Why brokers can't ignore environmental risk anymore

How brokers can protect themselves and clients as environmental exposures reshape the risk landscape

Underwriters under the microscope

Do they really deliver on speed, flexibility and claims service?

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