A solicitor who worked both sides of the claims process takes over global claims leadership at Marsh Risk
Mark Rosanes Aug 13, 2026
What the AFCA data does and doesn’t say about the intermediated channel
The ICA is already contesting parts of it – and the implications run to every disputed claim
Crawford's international margin hit 7.9% in Q2, but its US business is still feeling the claims drought
As carriers accelerate AI adoption, intermediaries face accountability questions they are not yet equipped to answer
EML's David Pickering says return-to-work discipline, not policy wording, is deciding accident and health claim outcomes in Australia
Unresolved storm claims are piling up faster than the industry can automate its way out
Two awards programs open against a market backdrop that makes the underlying data harder to ignore
Widely supported – until you ask how bundled cover counts
How brokers can protect themselves and clients as environmental exposures reshape the risk landscape
