In 2022, turnaround time was among the most important criteria for brokers, but 77.38% of last year’s respondents said that it had worsened, citing near universal work-from-home arrangements as the main reason. Has this improved in the past year?

Firmly established as the leading independent report on insurer performance from the broker perspective, the annual Brokers on Insurers report provides brokers with a platform to share their opinions and experiences with insurers.

Brokers are again invited to rate the insurers they have dealt with over the past 12 months. Complete the survey before March 3.

Insurance Business is proud to partner with One Tree Planted and have reforestation as an integral part of our business model. For every response to the survey, a tree will be planted as part of our commitment to sustainability.

The Brokers on Insurers 2023 report will be published on the Insurance Business website in May.