Insurance Business has launched the 2026 Brokers on Underwriting Agencies, inviting brokers across Australia to recognise the underwriting agencies that have delivered exceptional service and support over the past year.
The survey aims to provide an independent benchmark of underwriting agency performance based on broker experience and feedback. It asks brokers to evaluate agencies on factors including broker support, responsiveness, technical expertise, service levels and product offerings.
Last year's report highlighted the growing role underwriting agencies play within Australia's insurance sector. Broker loyalty to underwriting agencies remains exceptionally strong, with nearly all brokers saying they plan to continue working with agencies despite expanding market capacity. The proportion of brokers who were "very likely" to continue working with underwriting agencies rose from 84.7% in 2024 to 87.7% in 2025.
This year’s survey results will again be used to identify the underwriting agencies that are setting the benchmark for excellence across the industry.
Complete the survey by Friday, September 4.
Brokers on Underwriting Agencies 2026 will be published on the Insurance Business website in December.
