The Insurance Council of Australia (ICA) will be hosting a number of townhalls for Queensland (Qld) insurance customers impacted by the major flood events in February and March.
Throughout June, the in-person forums will provide an overview of the floods, claims process, complaints avenues and other support available before moving into break-out sessions. There, community members can speak with insurance company representatives present at each forum.
Last March, the ICA released a flood update that shows insurers have received almost 31,000 claims from the flood emergency in Queensland and New South Wales. The ICA expects this number to continue rising as more people return to their properties.
“The Insurance Council and insurers are eager to hit the road in Queensland and meet with policyholders impacted by the flooding earlier this year,” Andrew Hall, chief executive officer of the ICA, said in a statement. “The extreme weather throughout the south-east of the state has been relentless and we know that many are feeling overwhelmed, especially given other factors such as a delay in building supplies and contractors.”
The Queensland townhalls will be held from 5:30pm for a 6pm start at the following locations:
Early registration is required to attend the townhalls, which policyholders can do so at this link.
