JB Hi-Fi wins icare Aware Award

The retailer has been recognised for its safety standards and strong safety culture

JB Hi-Fi wins icare Aware Award

Insurance News

By Mina Martin

The icare Aware Award for excellence in injury prevention has been presented to home entertainment retailer JB Hi-Fi.

Jason McLaughlin, icare’s general manager of prevention, product, and pricing, said JB Hi-Fi continued to improve its safety standards and reinforce its strong safety culture over the past two years.

“It’s great to see how a program of initiatives to improve safety standards across their 65 NSW stores has become embedded in JB Hi-Fi’s day-to-day way of working,” McLaughlin said. “JB Hi-Fi is a good example of a business with not only a ‘we can do it’ attitude but also a ‘this is how we do it’ attitude. That’s how a strong safety culture is born and is the best defence in reducing injuries in the workplace.”

The NSW insurer and care provider noted how JB Hi-Fi’s senior management is committed to safety, and how the retailer continues to enhance its safety culture and performance, while regularly developing safety improvement strategies, including safety training and weekly safety talks. JB Hi-Fi has also invested in upgrading equipment to eliminate hazardous manual tasks.

Tara Ryan, JB Hi-Fi’s national occupational health and safety manager, said there was a significant decrease in its lost time injury frequency rate after the initiative was launched, with the past year alone seeing a 40% drop.

“Our people are our greatest asset and we need to keep them safe,” Ryan said. “We are as committed to the safety of our team members as we are to providing excellent customer service. What I’m most proud of is that everyone across JB Hi-Fi, from our store teams through to our merchandising teams, embrace our commitment to safety with enthusiasm rather than seeing it as a hassle or ‘another thing to do.’ Safety is not seen as an ‘initiative’ but rather ‘our way of working.’”

Following these significant achievements, JB Hi-Fi is also focusing on mental health and wellbeing initiatives to promote even safer ways of working.

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