The broker has signed a deal with NetSuite to provide NetSuite OpenAir, a cloud professional services automation, which will link more than 150 project managers and consultants located in 20 offices around the country.
Clinton Wright, national operations manager for JLT Australia, said that the new technology will not only benefit the business but clients will note an improvement too.
“NetSuite OpenAir has given us a lot more transparency and enabled us to engage with clients in a more structured way in terms of milestones, project and resource management, while capturing the time-and-expense we incur,” Wright said.
“We’re now making decisions with timely and accurate information, whereas in the past we had to make decisions with guesswork in the first instance, or it took too long to get the information we needed.”
Mark Troselj, vice president and general manager for ANZ at NetSuite, said that the technology is relatively new to the Australian market but should see an increased uptake in the future.
“Cloud PSA technology is relatively new to the Australian market, with JLT Australia being an enthusiastic, early adopter,” Troselj said.
“NetSuite OpenAir is designed specifically for professional services companies to enable their consultants to access the full functionality of the solution, whether they are out in the field or anywhere in the world. Not only can companies manage their full project lifecycle in real-time, but they gain complete business visibility that can only be achieved using the cloud.”
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