Former national client relationship manager for Claim 360 Anita Piccolo has joined Zurich Financial Services Australia as customer care manager, Queensland.
Piccolo spent just over two years at Claim 360, and more than seven years at IAG as motor claims team manager, managing fleet and commercial motor claims teams.
Queensland State manager, Hugh Easton, said Anita is a welcome addition to the team and a key appointment in helping us to continue to deliver the highest levels of customer service that we strive for.
“Anita has been a familiar face at Steadfast, National Insurance Brokers’ Association and other industry conventions. She has an out-going personality and a passion for ensuring customers receive an outstanding claims experience.”
Settling into her new role, Piccolo said: “My passion is people and I like the fact that at Zurich we have a commitment to care about our customers and our people. We have a responsibility to our clients and what matters most to me is that we continue to deliver on this promise and create sustainable value for business insurance.”