Age: 27

He demonstrates a consistent approach to providing ‘above and beyond’ customer service and has achieved record-breaking service, sales and income results. Arthur Hatzinikolis is a senior account executive in the Austbrokers SPT team in southern Sydney and, last year, was a participant in the 2016 QBE Equip Program. He’s said to be “relentless” when it comes to pursuing “tailored, effective, comprehensive and competitive insurance solutions” for his clients. Among his key achievements, Hatzinikolis has overseen the tripling in size of the SPT in-house private pleasurecraft insurance portfolio. He’s described by one industry colleague as always displaying a professional attitude, being highly efficient and possessing an in-depth knowledge of insurance products. “Arthur is no doubt a leading broker in his field and a great asset to the broking industry,” the colleague tells Insurance Business.