AA Insurance earns recognition for quality service

Results of the annual Reader’s Digest Quality Services Awards are in
AA Insurance earns recognition for quality service
INSURANCE NEWS
By Krizzel Canlas
27 Nov 2017
AA Insurance has been recognised as one of the New Zealand businesses offering the most pleasing services to clients in the annual Reader’s Digest Quality Services Awards. AA Insurance scooped both awards in the car insurance and home and contents insurance categories.

According to Reader’s Digest, the awards provide consumers the opportunity to share their views about companies. It also provides the public with a list of companies they can turn to, knowing they can expect an excellent level of services.

“Companies that understand their success depends on maintaining customer expectations will always enjoy the edge over their competitors,” New Zealand Reader’s Digest editor Louise Waterson said. “Category winners can be especially pleased with the results, as the survey has also revealed that New Zealanders are quick to reward exemplary service with repeat custom and information sharing.”

Other awardees include New World, Bridgestone/Firestone, Specsavers, Ryman Healthcare, Harcourts, TrustPower, Briscoes, Avis, and Subway to name a few.

Reader’s Digest polled 1,500 New Zealanders. All survey participants were aged eighteen or over, with a mix of genders, regions and ages.


Related stories:
DIY may cost money, invalidate insurance cover
ANZ, AA Insurance provide top customer experience

 
Free newsletter

We'll keep you up-to-date with the latest breaking news, cutting edge opinion, and expert analysis affecting both your business and the industry as whole.

Free newsletter

Our daily newsletter is FREE and keeps you up - to - date with the world of Insurance. Please complete the form below and click on subscribe for daily newsletters from IB NZ.