Travel

Travel insurer acted in bad faith over sick traveller’s flight home, IFSO finds
Ombudsman finds a material breach of CoFI fair conduct duties after an insurer suggested a seriously ill client fly with another company without disclosing her condition
By Josh Recamara 12 Nov 2026
Travel insurer acted in bad faith over sick traveller’s flight home, IFSO finds
Ship medical claims average 50% more than on-land cover, SCTI finds
Older travellers account for nearly four in five paid as costs outstrip standard claims
By Jonalyn Cueto 06 Nov 2026
Ship medical claims average 50% more than on-land cover, SCTI finds
SCTI’s flight delay voucher triggered on nearly 200 flights in three months
The NZ$50 benefit needs no claim, the technology is widely available, and Emirates now sells its own cover
By Rod Bolivar 14 Oct 2026
SCTI’s flight delay voucher triggered on nearly 200 flights in three months
Phone claims outrun travel sub-limits as FSCL disputes climb
Single-item limits as low as $500 leave flagship devices underinsured, and specified items cover on contents policies may be the better fix
By Roxanne Libatique 28 Sep 2026
Phone claims outrun travel sub-limits as FSCL disputes climb
UAE travel warning drops, but insurance coverage questions remain
Brokers still need to assess conflict exclusions, known events, and policy conditions despite the lower advisory level
By Roxanne Libatique 23 Sep 2026
UAE travel warning drops, but insurance coverage questions remain
Qantas diversion exposes the sequencing problem in travel cover
Policy wording – not the severity of a disruption – determines whether an insurer steps in when a company falls short
By Roxanne Libatique 09 Sep 2026
Qantas diversion exposes the sequencing problem in travel cover

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