Claims
Firefighters' income cover shrinks after claims outpace premiums
A 30-day wait and a 10% income cut land on September 1 - here is who feels each one
By Rod Bolivar 21 Aug 2026
Firefighters' income cover shrinks after claims outpace premiums
Marsh names Chetna Gulati-Kapoor global chief claims officer
A solicitor who worked both sides of the claims process takes over global claims leadership at Marsh Risk
By Mark Rosanes 13 Aug 2026
Marsh names Chetna Gulati-Kapoor global chief claims officer
Benign US weather drags on Crawford even as overseas margins jump
Crawford's international margin hit 7.9% in Q2, but its US business is still feeling the claims drought
By Mark Rosanes 04 Aug 2026
Benign US weather drags on Crawford even as overseas margins jump
Insurance Business names its 2026 5-Star Claims honourees in ANZ
Which insurers earned broker recognition for claims performance this year?
By Roxanne Libatique 25 Jun 2026
Insurance Business names its 2026 5-Star Claims honourees in ANZ
Tower fills claims leadership role with Partners Life veteran
Technology transformation and customer outcomes top the new claims chief’s agenda
By Roxanne Libatique 24 Jun 2026
Tower fills claims leadership role with Partners Life veteran
Brokers as shock-absorbers: Inside the insurer turnaround times squeeze
When brokers need to quietly absorb the lag in insurer systems it can test the limits of client patience
By Daniel Wood 07 May 2026
Brokers as shock-absorbers: Inside the insurer turnaround times squeeze

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