A solicitor who worked both sides of the claims process takes over global claims leadership at Marsh Risk
Mark Rosanes Aug 13, 2026Crawford's international margin hit 7.9% in Q2, but its US business is still feeling the claims drought
Which insurers earned broker recognition for claims performance this year?
Technology transformation and customer outcomes top the new claims chief’s agenda
When brokers need to quietly absorb the lag in insurer systems it can test the limits of client patience
CROs are reporting stable headcount but rising demand for data skills
Data shows trade credit claims down 26% by number but up in value
R&W is witnessing a recovery with North America experiencing the most pronounced pricing increase
Direct claims are likely to be contained but second‑order effects could pose a bigger challenge
How brokers can protect themselves and clients as environmental exposures reshape the risk landscape
A broker playbook for identifying water exposures