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Tim Grafton on why it's time for insurance to make things simple

Reviewing the Earthquake Commission

Tim Grafton, of ICNZ, looks at what the objectives should be for the reforms and why "It is hard to mount even a weak case for EQC to be the single, claims management entity"
Why brokers and underwriters have a serious communication challenge ahead

ICNZ chief asks, what sort of conversation and advice is being given at renewal time?
Climate change and insurance - an inflexion point

Tim Grafton, chief executive of the Insurance Council of New Zealand, delivers his second monthly column for Insurance Business
A changing insurance sector and what needs to stay the same

Tim Grafton, chief executive of the Insurance Council of New Zealand, joins Insurance Business with his first monthly column

Business Strategy
The link between happy employees and productivity

Happier employees are more productive. If your workers aren't happy, use employee recognition to turn frowns upside down.
Business Strategy
How stress management can change your relationship with work

Managing stress can be a challenging task in the workplace, but finding techniques that work for you makes a huge difference in your productivity, and in your health and wellness
Business Strategy
How to resolve conflicts between coworkers

Workplace conflicts can really kill organizational culture. Find out how to resolve issues between coworkers before it gets out of hand

IAG affirms commitment to "one of the most valuable services an insurer can provide"

The insurer has stated its determination to keep the service available and affordable to its customers
Conduct review "progressing rapidly" as insurers provide submissions

Regulators say it is "too early to draw any broad conclusions" on potential misconduct issues as they begin working through responses
Government to reduce use of consultants, contractors

Move follows revelations of state agencies' engagements with external security consultants

Sale of insurance policies by banks should be regulated - report

Banks pushing insurance products annoys customers and puts them at risk, it is suggested
Commercial insurers not keeping pace with rise of intangible asset risk, says Airmic CEO

In many cases it is still not providing adequate coverage for clients
Revealed: What happens to bosses when major insurance acquisition completes

Development said to be in line with long-term strategic partnership