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Mental health objectives have never been more important
14 Oct 2021
Insurance companies have a duty to take on the issue on multiple fronts
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Conduct and culture – Steering the ship together
9 Oct 2021
It has been on the regulator’s radar for a significant period of time
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Applying Marie Kondo’s methods to “cleaning” up the insurance industry
6 Oct 2021
There are six fundamental rules behind the KonMari philosophy
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Delta, lockdown, claims and managing expectations
30 Sep 2021
COVID-19 has had a big impact on response timeframes
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“EXTERMINATE the … underperformers”
22 Sep 2021
Remediation strategy has worked wonders for the world’s oldest insurance marketplace
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We can all suffer cases of the dreaded “twisties”
15 Sep 2021
When it comes to insurance, there's no 'I' in 'team'
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Are we jumping the gun with live events?
8 Sep 2021
Loss control can only go so far as much of the world fights new outbreaks of COVID-19
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Things to consider as insurance turns hybrid
1 Sep 2021
New working models need a different approach from employers
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