A major insurer has made a new appointment to elevate customer service across its New Zealand brands.

Suncorp New Zealand has appointed Campbell Mitchell to the role of executive general manager customer experience, responsible for delivering the company’s customer strategy across Vero Insurance and Asteron Life.

“I’m excited to be joining Suncorp, and leading the development of Suncorp’s customer strategy as it seeks to elevate the customer,” said Mitchell.

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“I’m looking forward to working closely with Suncorp’s various stakeholders to deliver more value for our customers through the Vero and Asteron Life brands and through the introduction of the Suncorp marketplace.”

Prior to joining Suncorp, Mitchell was chief marketing officer at Fairfax Media, and had held senior roles in marketing, sales and digital in New Zealand and Australia.


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