As economic pressures grow and emerging risks like cyber threats and extreme weather events intensify, New Zealand insurance brokers are navigating a rising tide of complex claims. In this evolving landscape, brokers must elevate their expertise and play a greater role in educating clients.

Industry leaders Meg Warner (NZI), Petra Lucioli (Delta Insurance New Zealand), and Sally Davis (DUAL New Zealand) share how the sector is adapting—and why proactive risk conversations are more critical than ever.