Hollard Insurance

Hollard Insurance

Insurer claim delays top complaints again as brokers report no change
Ballarat broker Laura Meyer says some insurer turnaround times are "just abysmal" as claim delay complaints hit a new high
Insurer claim delays top complaints again as brokers report no change
General insurance complaints hit a third record – brokers are not driving them
What the AFCA data does and doesn’t say about the intermediated channel
General insurance complaints hit a third record – brokers are not driving them
Full Federal Court ends QBE and Lloyd's COVID business interruption class actions
The judges found the trial judge erred - then reached the same result anyway
Full Federal Court ends QBE and Lloyd's COVID business interruption class actions
Financial services bans hit five-year high – and insurance is next
Consumer groups have abandoned the industry’s code process and turned to the regulator
Financial services bans hit five-year high – and insurance is next
Full Federal Court ends COVID-19 business interruption class action era
With group litigation exhausted, insurer complaints processes and AFCA are now the only path forward
Full Federal Court ends COVID-19 business interruption class action era
Behind ASIC’s record year lies a warning for the insurance sector
The headline numbers matter less than the direction they signal for insurers
Behind ASIC’s record year lies a warning for the insurance sector
Revealed: Insurance Business Australia Awards 2026 winners
Cocktails on the harbour, a Maserati in the entrance — the insurance industry turned out in force to crown its champions across 22 categories
Revealed: Insurance Business Australia Awards 2026 winners
Hollard introduces new clauses to support domestic violence survivors
Changes affect claims, settlements, and policy handling
Hollard introduces new clauses to support domestic violence survivors
Hollard tests AI to streamline consultants’ claims file reviews
Pilot tool condenses lengthy claim notes into brief summaries
Hollard tests AI to streamline consultants’ claims file reviews
Finalists revealed! Meet the excellence awardees for the Insurance Business Australia Awards 2026
Be there for the industry’s big night in Sydney with host Ed Kavalee
Finalists revealed! Meet the excellence awardees for the Insurance Business Australia Awards 2026

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