The Australian and New Zealand Institute of Insurance and Finance (ANZIIF
) has announced a new appointment for its board.
Tim Plant will join the board, having recently been unveiled as icare’s group executive, innovation.
Plant was the chief executive officer of QBE
’s Australian and New Zealand operations before taking on the position with icare, having also held the position of head of QBE
’s corporate partners and direct business.
, CEO of ANZIIF
, welcomed Plant to the board and noted that the experience he brings will be a valuable asset.
“Even more than that, his focus on innovation in regard to customer experience and service delivery is something that will only become more important to ANZIIF
members and stakeholders as the landscape changes,” Willsford continued.
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Plant, who was announced for the role by icare earlier this month, said that he wanted to ensure that the industry is well prepared for the future.
“The insurance industry is focused on the impact of disruption, the utilisation of emerging technologies and rapid changes in customer expectations,” Plant said.
“The education sector is rapidly evolving to respond to this environment of uncertainty and change. I hope to bring my experience to navigating those issues so that ANZIIF
and its members are well prepared for the future.”
Plant was replaced at QBE
in August 2016 following a 3% dip in GWP for the firm’s local arm.
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