In her new role, Dillman (pictured top) will work closely with Sean Ringsted, Chubb's chief digital business officer, and the company’s senior business executives to lead Chubb’s transformation. She will continue to have executive oversight for the company’s global operations and technology. Dillman will report to Evan C. Greenberg, chairman and CEO of Chubb, and John Keogh, president and chief operating officer.
“Chubb is transforming itself to a company built to thrive in the digital age,” Greenberg said. “Julie is the right executive to lead these core foundational aspects of our transformation. For a number of years, Julie has led our significant investments in technology and talent, building new tools, developing new skill sets and ways of doing business. We are changing how insurance operates enterprise-wide. I have every confidence in Julie’s ability to accelerate our progress and help us achieve this important strategic objective.”
Dillman joined Chubb in 2016 from Travelers Insurance, where she served as executive vice president of operations, e-business and analytics.
In his new role, Kropp (pictured below) will have global responsibility for technology, service operations, business resiliency, procurement, real estate and general business efficiencies. He will report to Dillman. Dillman will retain direct responsibility for certain operational areas, including workplace experience and flight operations.
“Thomas is an accomplished technology and operations executive,” Dillman said. “We are delighted to appoint him to this global senior leadership role. His deep engineering background, international experience and demonstrated leadership across all facets of technology strategy and execution make him the ideal candidate to lead our global operations and technology organization.”
Kropp joined Chubb in 2020 from Zurich Insurance, where he served as group IT services officer.