Gallagher Bassett has commenced claims management for the Australian Taxation Office (ATO), following its appointment as service provider for workers’ compensation for Comcare in September.
“We were honoured to be named a service provider for the Comcare scheme, and it’s been a pleasure to commence working with Comcare and the ATO,” said Ben Sheat, GB’s general manager of self-insurance. “We’ve worked collaboratively with both Comcare and the ATO over the past three months to ensure the transition to GB has been a successful one, and we’re grateful for the confidence both organisations have placed in GB."
The transition was driven by an experienced team at GB, led by Nicole Williams, transition manager.
To support the delivery of claims-management services, GB has delivered a range of documentation over the past three months, including claims management operations manual, claims management model, fraud control plan, and data security and protection plan.