MLC Life appoints new chief claims officer

MLC Life appoints new chief claims officer | Insurance Business

MLC Life appoints new chief claims officer

MLC Life Insurance (MLC) continues its 2021 appointment spree by naming Andrew Beevors (pictured) as its new chief claims officer, effective on August 16.

Beevors is an experienced financial services executive, having served various roles within the insurance industry over the past 20 years. Before joining MLC, he played a key role in modernising QBE's workers’ compensation claims model. More recently, he oversaw QBE's reimagining of general insurance claims offering to improve customer experience.

As the new chief claims officer, Beevors will lead a team of over 300 claims professionals and be responsible for all aspects of claims handling and management.

Beevors commented: “I'm thrilled to be joining the MLC Life Insurance team as we continue our journey to improve customer and partner experience. It's a great honour to work for such an iconic Australian life insurer, and I look forward to working with our great claims team as we continue to protect Australians when they need it most.”

Beevors will join chief executive officer Rodney Cook's leadership team and replace Jane Dorter, who has been on secondment since April 2020 from her leadership role of KPMG's Insurance Claims Solutions and Workplace Health division.

Cook commented that the new appointment will help fulfil the insurer's goal to build the industry's leading claims function.

“I'm delighted that Andrew is joining MLC Life Insurance. Our ambition is to be Australia's leading and most trusted life insurer,” Cook said. “What underpins that is delivering for our customers with speed, fairness, and empathy when they need it most – at claim time. [Andre] joins a team of experienced and empowered claims professionals, and I look forward to him joining my leadership team.”