One of Australia’s leading providers of insurance to tradespeople has been recognised by a global reviews and customer analytics for delivering exceptional customer experiences.
Trade Risk has won a Feefo Gold Service award, having received at least 50 reviews between January 01, 2016 and December 31, 2016, and a Feefo service rating of between 4.5 and 5.0.
“It’s a real honour to receive this award from Feefo,” Shane Moore, managing director of Trade Risk, commented. “To be recognised for delivering exceptional experiences to our customers is a great achievement.”
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“It shows that we’ve been successful in blending a strong digital offering with good old fashioned service, and I believe this is what makes Trade Risk unique. We’ve been working hard to ensure our customers receive the best service possible, and being able to listen, understand, and respond to their needs has enabled us to continually improve.”
Feefo CEO Andrew Mabbutt congratulated Trade Risk and other Feefo award recipients, saying: “We are so proud that so many businesses are putting customer service first.”
Five Minutes With...Shane Moore, Trade Risk
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