Vishal Kapoor shares advice on becoming a successful insurance leader

This year’s Insurance Business Australia (IB) Elite Brokers list recognises the best-performing insurance brokers across Australia, not just those with the biggest portfolios or the largest number of clients.

Vishal Kapoor, director of McLardy McShane Kapoor, made it to this year’s list. He is a dedicated insurance professional with more than 23 years of experience, entering the insurance industry after graduating from high school in the early 1990s. In 1997, he got a bachelor’s degree in commerce, majoring in insurance and marketing, at Deakin University Burwood.

From 1999 to the present day, Kapoor has worked as an account executive, claims consultant, franchise manager, commercial team leader, in mergers and acquisitions (M&A) and insolvency,  as a national accounts manager, and national sales segment manager. Some of his roles encompass compliance, as a general manager, a managing director, and as a director of McLardy McShane Kapoor.  

In an interview with IB, Kapoor said his diverse experience gave him an edge over other insurance professionals.

“Working in diverse roles (locally and abroad) as an international broker, insurer, underwriting agent, and now in a large national broker has given me an opportunity to understand the ins-and-outs of the industry,” he said.

Vishal Kapoor’s achievements

Kapoor is a Qualified Practicing Insurance Broker (QPIB) and has a Diploma of Financial Services in insurance broking from the National Insurance Brokers Association (NIBA). He has also been inducted as a Fellow CIP in the Australia and New Zealand Institute of Insurance and Finance (ANZIIF) and is a member of its Insurance Broking Faculty Board.

His other significant achievements include:

• Commencing a joint venture in 2018 and sustaining four years of exponential growth;
• Implementing both London Line Slips and executing an Australian binder with one of the largest insurers in the world;
• Being an account manager for ASX-listed clients;
• Developing and launching a policy wording into the insurance market; and
• Managing the largest franchise group in Australasia, including over 3,500 franchisees.

When asked about his career goals, Kapoor said: “My plan is to keep learning and growing. I love and respect this industry as it has given me so much. I fully intend to continue to participate in its growth and development and to keep giving back to the insurance community at large.”

Learn more about Kapoor and the rest of this year’s Elite Brokers list by reading the IB Elite Brokers 2023 special report.