Insure 247 prides itself on being at the front of the insurtech movement, while also providing a seamless, customer-friendly process. Gone are the days of fi ling cabinets – Insure 247 has adopted a cloud-based client management system, designed specifically to create a great customer experience and provide the team with access to Big Data.
It’s crucial that the team understands the complexities of the heavily regulated insurance environment while still having access to the data they need to help clients with their coverage. Developed and customised under the supervision of CEO Stephen Sloan, this provides Insure 247 with a unique competitive edge.
“Customers today don’t have days weeks or months to sort out insurance,” says Adam Sloan, general manager for Australia and New Zealand. “They’re opportunity-rich and time-poor, so our clients need and expect a service that works for them.”
Insure 247 has realised a number of milestone accomplishments in 2018. The brokerage has extended its reach to New Zealand, where it is planning to implement the same systems and customer experience that have come to define the Australian branch. The company was also a finalist for Broker of the Year (More Than 20 Staff) at the Insurance Business Awards and was recognised by Salesforce as one of its Salesforce Success Stories.
