Age: 25

In January 2016, Renee Betton was appointed to her current role, leading and managing the underwriting and customer service team to provide strata solutions to CHU’s customers. She’s responsible for a team of five underwriters and three customer service consultants, and coaches and develops each team member to achieve performance and personal development goals. Beyond her team, Betton is said to have become a role model to the wider WA branch and to possess a natural flair for leading and upskilling her co-workers. She challenges her team to be innovative, to find underwriting solutions and to strive to provide the best customer service. Feedback on service turnaround times has been impressive. Betton has twice been named CHU’s WA Employee of the Year (in 2013 and 2015) and is this year completing QBE’s Equip Program. She’s said to be looking forward to the disruption ahead in both the insurance and strata industry.