Travel insurance no longer top subject of complaints – ombudsman
Economic downturn triggers increased volume of complaints
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FSCL wins legal battle to use the term "ombudsman"
Service had been denied from using it in its branding for seven years
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Meth damage causing headaches for landlords, brokers
Disputes over property contamination on the rise
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Kiwi woman compensated after insurer wrongly turns down insurance claim
Tribunal scores insurer for acting without "reasonable care and skill"
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Creation of finance “super-complaints agency” urged
Merging of operations of four financial services dispute schemes proposed
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Dispute service sees complaints rise by 40%
Most were about one type of insurance, some about brokers
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Woman advised to drop complaint against adviser
Adviser accused of focusing more on increasing income than providing the best insurance
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Host of complaints against insurers top FSCL’s figures
Grievances against financial institutions up 35%
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Law veteran appointed chair of FSCL
Barrister boasts extensive knowledge in commercial and public litigation
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Advice brokers should give to travellers with the holiday season approaching
The FSCL is urging travellers to be vigilant with money and other valuables if heading overseas