Creation of finance “super-complaints agency” urged
Merging of operations of four financial services dispute schemes proposed
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Dispute service sees complaints rise by 40%
Most were about one type of insurance, some about brokers
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Woman advised to drop complaint against adviser
Adviser accused of focusing more on increasing income than providing the best insurance
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Host of complaints against insurers top FSCL’s figures
Grievances against financial institutions up 35%
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Law veteran appointed chair of FSCL
Barrister boasts extensive knowledge in commercial and public litigation
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Advice brokers should give to travellers with the holiday season approaching
The FSCL is urging travellers to be vigilant with money and other valuables if heading overseas
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FSCL: Most complaint investigations deal with insurance
The dispute resolution scheme saw a significant rise in the number of complaints over the past year
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Duty of disclosure reconsidered
In the age of online sales with no advice, expecting clients to know what to disclose is weird, says insurance expert
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Insurance leader accuses lawyer of ‘touting for business’
Generating uncertainty for those in crisis is ‘poor form’, says this insurer representative
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FSCL’s complaints up by a third so far
This disputes resolution scheme reveals its latest figures plus what’s on the agenda for next year