The FSCL is urging travellers to be vigilant with money and other valuables if heading overseas
The dispute resolution scheme saw a significant rise in the number of complaints over the past year
In the age of online sales with no advice, expecting clients to know what to disclose is weird, says insurance expert
Generating uncertainty for those in crisis is ‘poor form’, says this insurer representative
This disputes resolution scheme reveals its latest figures plus what’s on the agenda for next year
A dispute resolution company has revealed its latest complaints stats
PLUS: Financial dispute service promotes complaints scheme and digital crimes made physical in Kiwi insurer’s new ad campaign
The last six months of 2015 has seen a jump in complaints for this dispute resolution company, but a drop in investigations.
PLUS: Shareholders approve $18 billion merger deal; insurer survey reveals Kiwi drivers’ bad habits and broker network looks to further expand.
It’s falling to the government to ensure insurance brokers and advisers come clean on the incentives they’re paid to sell products, say industry stakeholders.