FSCL
Phone claims outrun travel sub-limits as FSCL disputes climb
Single-item limits as low as $500 leave flagship devices underinsured, and specified items cover on contents policies may be the better fix
Phone claims outrun travel sub-limits as FSCL disputes climb
Dual-client broker case ends in Code breach and settlement
The case turns on a question brokers with overlapping mandates cannot afford to get wrong
Dual-client broker case ends in Code breach and settlement
NZ dispute volumes break records as insurer complaints hold at two-year high
The FMA is already watching – and the enforcement backdrop makes that consequential
NZ dispute volumes break records as insurer complaints hold at two-year high
NZ insurers face scrutiny over travel policy exclusion wording
Reversal highlights how policy definitions can alter claims outcomes
NZ insurers face scrutiny over travel policy exclusion wording
FMA now oversees all of New Zealand’s financial conduct
Three areas are already on the regulator’s radar
FMA now oversees all of New Zealand’s financial conduct
What the FMA is watching in insurance for 2026/27
Dispute volumes are at new highs and penalties have topped $29.7 million – the FMA has more to say
What the FMA is watching in insurance for 2026/27
AA Insurance renewals raise questions on vehicle valuation practices
Disputes highlight need to confirm agreed versus market value
AA Insurance renewals raise questions on vehicle valuation practices
Financial disputes rise, adding strain to ombudsman case pipeline
Economic pressure and awareness see more provider decisions challenged
Financial disputes rise, adding strain to ombudsman case pipeline
FSCL adds consumer law specialist to governing board
Chair highlights alignment between appointee’s expertise and dispute resolution role
FSCL adds consumer law specialist to governing board
Cyclone forestry claim declined over machinery access and consent rules
Ombudsman flags disaster decisions meeting strict policy conditions
Cyclone forestry claim declined over machinery access and consent rules

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