Tower Insurance Fiji has made two major upgrades to its customer experience. It has partnered with Asco Motors to launch a digital kiosk in Suva – a first for Fiji, said Joseph Magnus, Tower Insurance country manager for Fiji.
The digital kiosk was sourced from its New Zealand office and will allow Tower’s Fiji customers to quote and purchase policies online instead of having to personally visit Tower Insurance or the bank for cover. Asco Motors staff have been trained to assist their customers with access to the kiosk services.
More recently, Tower Insurance Fiji has announced its partnership with Vodafone Fiji. Customers can now make their Tower insurance payments through the mobile telco’s popular M-PAiSA service.