Kiwis advised to contact insurers following Nelson fires
Here's information your clients need to know on fire-related insurance claims
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Policy documents are “unreadable” for the average Kiwi
On the heels of a negative report, an academic finds consumers need to have post-graduate qualifications to understand these documents
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IFSO urges holiday travellers to understand their insurance
The scheme says that when claims are declined, it is often completely avoidable
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Complaint processes: everything you need to know
Complaints against financial advisers are rare, but experts say resolving them at their earliest stages is vital
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Kiwis urged to take care, check jewellery insurance
Here’s information your clients need to know to avoid declined claims
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Report sheds light on insurance and non-disclosure
Review of the legislation is long overdue, says ombudsman
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IFSO complaints hit 20-year high - insurance makes up bulk of total
Ombudsman reveals most complained-about types of insurance
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Insurance ombudsman advises on damaging weather
Here's information clients need to know about storm clean-ups
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Replacing policies without good reason can cause complaints - IFSO
Chief says disclosure and pre-existing conditions can create issues when policies are replaced
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Kiwis urged to take care, contact insurer in the wake of damaging weather
Information your clients need to know about storm clean-ups