The 2026 Insurance Business Australia Awards

Winners shine as industry turns out in force  

Insurance is serious work, but the industry sure knows how to celebrate wins and have a good time. 

The Australian insurance industry crowned its 2026 champions at a sold-out awards event on Sydney Harbour at Doltone House on 1 May. More than 500 brokers, insurers, underwriters and service providers turned out for the ninth annual Insurance Business Australia Awards, celebrating winners across 22 categories. The evening included cocktails, dinner, live music from singer Teegan Bishop and the added glamour of a Maserati sports car in the entrance. 

This year’s MC, radio and television personality Ed Kavalee, kept the night rolling along with panache. This marked his second outing as host after what he described as a sharp lesson learned the first time. 

“I learnt that insurance people might seem to be very serious in work life,” Kavalee told IB. “When it comes to awards night, they are still very serious – about having a good time.” 

And what a good time it was, with the event enjoying its biggest crowd since COVID-19. 

“It’s great to see so many people coming out to support the industry, and in a softening market still engaging in person and celebrating the wins of all of our great Excellence Awardees,” said Craig Stevenson, Key Media’s sales director of insurance events. 

A leader’s surprise – and a focus on clients 

Among the most warmly received moments of the night was the CEO of the Year award, which went to Lisa Carter of Clear Insurance. 

“I’m delighted and honestly very surprised and honoured to win this award,” said Carter. “I like to lead by example and do the right thing by our clients, and I think it’s what makes a successful brokerage.” 

Networks, representatives and the power of people 

Insurance Advisernet took home the Rhodian Authorised Network of the Year award, accepted on the night by Josh Hamill, general manager of broking and risk services. 

“It’s an honour to be awarded again,” said Hamill. He attributed the win to his colleagues. 

“We’re a people business and we have a great network of representatives around Australia,” said Hamill. “We know that they’re advising their customers diligently, so the work that they do with their customers is fantastic, and I think it’s really our people that set us apart.” 



All Star Insurance Brokers had a night of nights, taking home both the AAMC Excellence in Diversity, Equity & Inclusion award and the Authorised Representative of the Year award. Director Sonia Christou accepted on the firm’s behalf. 

“It’s great, it’s amazing,” she said. “As a migrant, I like to give opportunity to everybody, and so diversity and inclusion in our business is important.” 



Claims teams – the engine room celebrated 

The AAMC Claims Team of the Year award went to NTI and was accepted by Mairead McKendry, national claims manager – technical. 

“We’re so proud to have won this award again,” said McKendry. “It’s a true reflection of the dedication and expertise of the claims team that consistently work every day to do amazing things for our customers and our broker partners.” 
 

A workplace where purpose meets people 

EML walked away with the Employer of Choice award, accepted by Letizia Fusina, general manager of people. 

“It’s amazing and I think it’s just a testament to the wonderful culture that we have at EML,” said Fusina. “It’s really important that we create a great place to work for our people so that they feel fulfilled.” 

The leader said this enables them to successfully carry out EML’s purpose of helping people get their lives back. 

A full-ecosystem celebration 

The organisers credited a refocusing of award categories a couple of years ago with helping to generate rising interest in the annual industry get-together. Stevenson described the 2026 format as “an event for the full ecosystem” – brokers, insurers, service providers and premium funders together under one roof, with independent judging and a fun format that has steadily lifted its profile across the market. 

Event Partner AAMC was among those celebrating the sell-out milestone. Daniel Lukich, AAMC’s strategic relationship manager, said it was “a real testament to the strength of the insurance community behind it.” 

Thanks to all our sponsors 

This year’s awards attracted the support of a wide array of industry stakeholders – a big thanks to all of them. The Event Partner was our long-time supporter, AAMC. Gold Award Partners were DXC and Xceedance. Silver Award Partners were ARC Projects, Australia Underwriting, Consolidated Insurance Brokers and Rhodian. 

Congratulations to all the winners! 

 

A word from the Event Partner 
AAMC is proud to be the Event Partner for the 2026 Insurance Business Awards, an occasion that recognises the people, teams and organisations driving excellence across Australia’s insurance industry.

Every day, our industry is tested at moments that matter most to customers. Delivering strong outcomes requires technical expertise, discipline, empathy and collaboration – qualities consistently demonstrated by the finalists and winners celebrated here. As a leading provider of motor claim-related services supporting insurers nationally, AAMC sees first-hand the impact high-performing teams and principled leadership have on customer outcomes and industry confidence.

Partnering with the Insurance Business Awards reflects our ongoing commitment to supporting capability, professionalism and continuous improvement across the sector. By recognising achievement in claims, leadership, innovation and community contribution, these awards shine a light on best practice and encourage shared learning that benefits the industry as a whole.

The awards also provide a valuable opportunity to come together as an industry – to connect, reflect and celebrate progress in an increasingly complex and evolving environment. Trust, integrity and resilience remain foundational to our work, and this event plays a significant role in reinforcing those values.

We congratulate all finalists and thank you for the contribution you make to strengthening our industry. AAMC is proud to support and celebrate your achievements.
Daniel Lukich
Strategic Relationship Manager
AAMC

 

Event highlights
 

 

The 2026 Insurance Business Australia Awards Winners

 

RHODIAN AUTHORISED REPRESENTATIVE NETWORK OF THE YEAR


WINNER

  • Insurance Advisernet


EXCELLENCE AWARDEES

  • McLardy McShane Partners
  • Metrix Connect
  • Oracle Group Australia

Sponsored by

AUTHORISED REPRESENTATIVE OF THE YEAR


WINNER


EXCELLENCE AWARDEES

  • Abbie Wilson
    National Insurance Brokers
  • Belal Atmar
    Grace Insurance
  • Irene Zhu
    Keyinsure
  • Jaron Bresland
    Bresland Insurance & Risk Specialists
  • Lachlan Hastings
    Austbrokers Countrywide
  • Sumit Sopori
    Fortuna Insurance Services
BDM OF THE YEAR


WINNER

  • Andreanna Murphy
    UAA Group


EXCELLENCE AWARDEES

  • Alex Kerti
    Emergence
  • Connor McKay
    Coalition Insurance Solutions
  • Ian Dennis
    Allianz Trade
  • Lynn Roehrig
    Descartes Underwriting
BEST SERVICE PROVIDER OF THE YEAR – CLAIMS


WINNER

  • EML


EXCELLENCE AWARDEES

  • Crawford & Company
  • DXC Technology
  • EF Trees, Trading as Enviro Trees
  • Five Sigma – AI Claims Management
  • Gallagher Bassett
  • Insurebuild
  • Sedgwick
  • Tapanda
BEST SERVICE PROVIDER OF THE YEAR – INSURTECH


WINNER

  • Curium


EXCELLENCE AWARDEES

  • BizCover Australia
  • ChainThat
  • ENData
  • Entsia
  • Kanopi
  • myVal
  • Xceedance
AUSTRALIA UNDERWRITING BROKER OF THE YEAR


WINNER

  • James Still
    Still Insured


EXCELLENCE AWARDEES

  • Frans du Plessis
    Grace Insurance
  • Harpal Singh
    Insure Today
  • Irene Zhu
    Keyinsure
  • Tanushree Arora Sopori
    Fortuna Insurance Services
  • Zoe Evans
    Gallagher

Sponsored by

XCEEDANCE  CEO OF THE YEAR


WINNER

  • Lisa Carter
    Clear Insurance


EXCELLENCE AWARDEES

  • Frans du Plessis
    Grace Insurance
  • Michael Wood
    Woodina Underwriting Agency
  • Rowan Watson
    Proplab

Sponsored by

AAMC CLAIMS TEAM OF THE YEAR


WINNER

  • NTI


EXCELLENCE AWARDEES

  • Allianz GI Claims Team
  • Arch Insurance Claims
  • CHU Underwriting Agencies
  • FM Claims Team
  • Martello Law (formerly Woodina Law)
  • Zurich Insurance Australia

Sponsored by

EMPLOYER OF CHOICE


WINNER

  • EML


EXCELLENCE AWARDEES

  • Allianz Australia
  • Arch Insurance
  • BizCover Australia
  • McLardy McShane Partners
EXCELLENCE IN DIVERSITY, EQUITY & INCLUSION


WINNER

  • All Star Insurance Brokers


EXCELLENCE AWARDEES

  • BizCover Australia
CONSOLIDATED INSURANCE BROKERS INSURER OF THE YEAR


WINNER

  • HDI Global SE, Australia


EXCELLENCE AWARDEES

  • Allianz Australia
  • Berkley Insurance Australia
  • FM
  • HDI Global SE, Australia
  • Vero Insurance

Sponsored by

ARCH INSURANCE AUSTRALIA LARGE BROKERAGE OF THE YEAR


WINNER

  • Guardian Insurance Brokers


EXCELLENCE AWARDEES

  • Consolidated Insurances
  • McLardy McShane Partners

Sponsored by

MEDIUM BROKERAGE OF THE YEAR


WINNER

  • Crucial Insurance And Risk Advisors


EXCELLENCE AWARDEES

  • Clear Insurance
  • Fortuna Insurance Services
  • Grace Insurance
  • Simplex Insurance Solutions
  • Tony Bemrose Insurance Brokers (TBIB)
  • Trade Risk

 

OUTSTANDING CUSTOMER EXPERIENCE


WINNER

  • PassportCard Travel Insurance


EXCELLENCE AWARDEES

  • Allianz Australia Insurance
  • BizCover Australia
  • Fortuna Insurance Services
  • Hospitality Industry Insurance (HII)
AAMC PHILANTHROPY & COMMUNITY SERVICE – CSR


WINNER

  • Insurance Advisernet Foundation


EXCELLENCE AWARDEES

  • Elliott Insurance The Green Broker
  • Gallagher Bassett
  • Insurebuild
  • McLardy McShane Partners

Sponsored by

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PREMIUM FUNDER OF THE YEAR


WINNER

  • Attvest


EXCELLENCE AWARDEES

  • Arteva Funding
  • IQumulate Premium Funding
SMALL BROKERAGE OF THE YEAR


WINNER

  • Star Insurance Solutions


EXCELLENCE AWARDEES

  • Aether Insurance & Risk
  • All Star Insurance Brokers
  • Delmont Insurance Group
  • Keyinsure
  • Pinnacle Insurance Brokers
  • Risk Advisory Hub
  • Still Insured

 

UNDERWRITING AGENCIES COUNCIL UNDERWRITING AGENCY OF THE YEAR


WINNER

  • CFC Australia


EXCELLENCE AWARDEES

  • CHU Underwriting Agencies
  • Club Marine
  • Coalition Insurance Solutions
  • Insurance Investment Solutions
  • NTI
  • Pen Underwriting
  • UAA

Sponsored by

ARC PROJECTS WOMAN OF DISTINCTION


WINNER

  • Anita Lane
    CFC


EXCELLENCE AWARDEES

  • Adriana Oreskov
    OSE Insurance/Advisory
  • Carol-Ann Gough
    Guidewire
  • Claire Burke
    CHU Underwriting Agencies
  • Paige Vincent
    Hollard Insurance Australia
  • Peg Reuben
    Insurance Investment Solutions
  • Stacy Finnegan
    repX
  • Steph Roberts
    Sedgwick
  • Tanushree Arora Sopori
    Fortuna Insurance Services

Sponsored by

ELANTIS PREMIUM FUNDING YOUNG ACHIEVER OF THE YEAR


WINNER

  • Taylor Burstow
    McLardy McShane Brisbane


EXCELLENCE AWARDEES

  • Irene Zhu
    Keyinsure
  • James Still
    Still Insured
  • Niki Pokala
    Sureinsure Insurance Advisors

Sponsored by

LIFETIME ACHIEVEMENT


WINNER

  • Dallas Booth AM
DXC TECHNOLOGY AUSTRALIAN BROKERAGE OF THE YEAR


WINNER

  • Star Insurance Solutions


EXCELLENCE AWARDEES

  • Crucial Insurance and Risk Advisors
  • Guardian Insurance Brokers

Sponsored by

Methodology

Stage One – Nominations 

A nationwide call for nominations were conducted from 20 October to 28 November 2025 using Insurance Business Australia’s online channels. Nominations were open across 21 categories. Any individual or company operating in the Australian insurance industry was eligible to submit a nomination, either on their own behalf or for someone else. 
 
Nominations were focused on achievements and results from the 2024/2025 financial year (1 July 2024 – 30 June 2025). All information contained in the entries and marked as confidential was treated as such and was not released without the entrant’s permission. 
 
All nominations were submitted via the official Insurance Business Awards online portal before the final date of entry. The Insurance Business Awards team reserved the right to refuse any nominations submitted after this date. 
 
Within the online portal, anyone submitting nominations were asked to answer specific questions relevant to the category criteria listed on the Award Categories page and given the opportunity to attach supporting documentation. 
 
Beginning this year, nominations were submitted in one step. Those shortlisted as Excellence Awardees were not contacted at a later stage to provide additional information for the judges. Nominations were to include everything required for the judges to review, as this is what was forwarded to them for evaluation. 

Stage Two – Research and selection of Excellence Awardees 

The Insurance Business Awards team reviewed the submissions and drew on industry knowledge and information gained through Insurance Business Australia to identify the outstanding brokers, brokerages and insurers in each category that would receive an Excellence Award. 

Stage Three  – Confirmation of Excellence Awardees 

Once the research was completed, Excellence Awardees were shortlisted in each category and notified via email. The Excellence Awardees for the National Award – Australian Brokerage of the Year comprised the winners of the small, medium and large brokerage categories and were announced at the event. Excellence Awardees were also announced on the Insurance Business Awards and IB Australia websites. 

Stage Four – Judging 

The Insurance Business Awards team sent the Excellence Awardee nominations to an independent panel of judges, comprising insurance industry leaders and senior representatives. The judges are well known and well respected within the industry, and their judgement was impartial, balanced, incisive and fair. If any judge had a conflict of interest in a particular category, they would have recused themselves from judging that category. Judges reviewed the Excellence Awardee submissions and allocated a score for each nominee. The Excellence Awardee with the highest score in each category was named the winner. 

Stage Five – Awards ceremony 

The winners in each category were announced at the Insurance Business Awards gala dinner on Friday, 1 May 2026, at Doltone House, Darling Island. Winners were also published on the Insurance Business Awards and IB Australia websites.

 

2026 Judging panel

  • Leo Abbruzzo
    Executive Chairman
    DUAL ANZ
  • David Akers
    National Sector Leader, Insurance
    KPMG
  • Jenny Bax
    Chief Executive Officer
    Underwriting Agencies Council (UAC)
  • Trent Brown
    Director Distribution
    Allstate Underwriting
  • Lisa Carter
    CEO, Managing Director
    Clear Insurance
  • Marc Crossman
    Executive General Manager Distribution Strategy
    UAA Group
  • Andrew Davies
    CEO
    Victorian Managed Insurance Authority
  • Colin Fagen
    Non-Executive Director
    Blue Zebra Insurance
  • Stacy Finnegan
    Chief Operating Officer
    repX  
  • Leah Hewish
    Partner
    Clyde & Co
  • Anita Lane
    Managing Director
    CFC Australia
  • Simon Lightbody  
    CEO
    Rhodian Group Pty Ltd
  • Eric Lowenstein
    CEO
    Tego
  • Carola Moore
    Head of Claims (Australia)
    Hannover Re
  • Richard Osborn
    Strategy & Performance Director, Australia
    AXA XL
  • Kirsty Owens
    National e-Business Manager
    Berkley Insurance Australia
  • Paul Scales
    Head of Client & Broking Distribution Asia Pacific
    Liberty Specialty Markets
  • Tyrone Shandiman 
    Managing Director
    Strata Insurance Solutions
  • Katrina Shanks
    CEO
    Australian and New Zealand Institute of Insurance and Finance (ANZIIF)
  • Jacob Solly
    CFO
    Bellrock
  • Danielle Whitelock
    Chief Operations Officer
    Achmea
  • Rachel York
    Chief Operating Officer
    Clover Insurance


 

2026 SPONSORS

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