CPR : Everything you need to know

Cooper Professional Risks (CPR) is a general insurance brokerage specialising in professional indemnity risks. It was founded by Robert Cooper in 2010, after being made redundant from two well-paying insurance broking jobs in a span of 15 months.

CPR has access to more than 150 general insurance markets, and offers a wide variety of professional indemnity risks for all sizes of business. These include directors & officers (D&O) liability, management liability, association liability, IT liability, medical malpractice (allied health professionals and establishment), and employment practices liability. CPR also deals with other general insurance products, such as cyber insurance, product liability insurance, marine insurance, and corporate travel insurance.

Part of the Steadfast broker network, CPR has access to the network’s support for over 380 general insurance brokerages across Australasia. CPR’s main client base is composed of small businesses, and, according to these clients, they choose CPR for their understanding and empathy, being a fellow small business.

Playing on its name, CPR provides a “resuscitation” service where it reviews a client’s current insurance programme and rescues it, if needed. It identifies gaps in cover, as well as restrictive or prejudicial clauses. It will then make recommendations for improvement, and if necessary, provide alternate cover or terms to change insurers.

Cooper Professional Risks in the news
2010: Cooper Professional Risks founded

2012: Finalist at Quest Business Awards

2013: CPR backs defrauded Dual

2013: Robert Cooper named as Elite Broker by Insurance Business

2014: Robert Cooper named as Elite Broker by Insurance Business

2017: Robert Cooper named as Elite Broker by Insurance Business

2018: Robert Cooper named as Elite Broker by Insurance Business

2018: Won Brokerage of the Year (1-5 staff) at Insurance Business Awards

2018: CPR joins Ausure

2018: Robert Cooper named as one of the ‘100 faces of small business’ by the QLD government

Need to know
Parent company: Family-owned

Service areas: Professional indemnity, general insurance

Headquarters: Grange, Brisbane, QLD

Employees: ~5

Key people as of 2019

Robert Cooper – Director

Robert has close to 40 years’ experience in the insurance industry, and has worked for several major insurers and brokerages. He founded CPR in 2010, and was later joined by his wife Mandy. His area of expertise is in professional indemnity insurance, but he is also experienced in other areas of general insurance. He has an MBA and a graduate diploma of insurance from Deakin University. He is a fellow and certified insurance professional of the Australian and New Zealand Institute of Insurance and Finance (ANZIIF) and a fellow and qualified practising insurance broker of the National Insurance Brokers Association (NIBA). Insurance Business listed him as one of the Top 30 Elite Brokers in 2013, 2014, 2017 and 2018.

Mandy Cooper – Director

Mandy has been in the insurance industry for over 20 years, having worked as an underwriter and insurance broker. She joined her husband Robert at CPR, where she complements his expertise in professional risks with her knowledge in business insurance, particularly in the small and medium enterprise market. She is an associate of the Australian Institute of Insurance and Finance.

Culture
Robert and Mandy Cooper are active in various business organisations and chambers of commerce in their local area, especially in the small business community. Robert is president of the Windsor and District Historical Society, and was past-President (twice), past Secretary and Paul Harris Fellow of the Rotary Club of Windsor, Inc. He is also a committee member of the Kedron Brook Business Group.

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