AFCA announces new EGM people and culture

Aim is to make AFCA a “word-class ombudsman”

AFCA announces new EGM people and culture

Insurance News

By Roxanne Libatique

The Australian Financial Complaints Authority (AFCA) has appointed ME Bank executive Paul Kearney (pictured) as its new executive general manager (EGM) people and culture.

Kearney has been the general manager of people experience and business partnering at ME Bank since June 2017. Before joining ME Bank, he worked internationally as a human capital management consultant at Deloitte, including chief of staff HR transformation for Europe, the Middle East, and Africa. He also worked in HR and employee relations roles for media groups the BBC and Fairfax, along with Swedish-American company Autoliv.

Kearney will join AFCA on July 05, and is expected to be an asset as the non-government ombudsman service continues to implement its vision to be a “world-class ombudsman, with a world-class experience for our people.”

Commenting on the appointment, AFCA chief operating officer Justin Untersteiner said: “Paul is an energetic and progressive HR executive who has a great deal of experience in leading complex organisational change programs.

“He’s passionate about improving the employee experience and has deep experience across people partnering, learning, leadership, workplace relations, and talent management and acquisition.”

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