Are Uber passengers insured?

Are Uber passengers insured? | Insurance Business

Are Uber passengers insured?
Following Uber’s launch in Queensland, cab drivers opposed to the move have charged Uber to be ‘unsafe’ for passengers, it has been reported.

Contrary to claims of the taxi industry, however, passengers who ride Uber in Australia are protected under their insurance policy, which covers them in case of an injury during a trip, Daily Mail Australia reported.

Bill Parker, Yellow Cabs Queensland GM, said that unlike passengers of taxis who are protected by Queensland’s transport act as well as by the systems created by the industry to adhere to the legislation; Uber doesn’t have enough safety measures for passengers.

“Our business model is based upon service delivery, not on money,” Parker said.

Uber said that not only are their drivers required to have insurance, there is also a company policy that protects passengers in case of an accident.

“All rides arranged using the Uber app in Australia are covered by insurance,” a spokesperson told Daily Mail Australia.

“Every Australian uberX trip is covered by vehicle liability insurance issued by CGU, which provides at least $20,000,000 for third party bodily injury and property damage. This is in addition to each partner's own insurance coverage,” the spokesperson said.

Parker also criticised Uber’s criminal checks, claiming its 24-hour system for checking a driver’s history was inadequate. The report said, however, that Uber has a series of criminal and registration checks that it requires its drivers to take.

Taxi drivers also remain angry about the uneven financial playing field between the taxi industry and Uber, which include proper insurance, disparity in registration costs, and the collection of GST, Daily Mail Australia said.

“Uber got everything they wanted without even turning up and the cab industry has to suffer as a result,” Parker said.

“I see a lot of people who are suffering greatly at the hands of this decision − some very sad stories.”

Queensland was the sixth state to legalise the ride-sharing service in Australia, following NSW, Victoria, ACT, South Australia, and Western Australia.

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Uber launches in South Australia
Uber sparks state insurance shake-up
  • Kuncha 2016-09-08 6:58:47 AM
    I just signed up with Uber. Drivers need to lodge a F2978 Driver Authorisation Application and F3195_ES_Health Assessment with Department of Transport and Main Roads . A Police check and driving record check are then carried out. Given the number of foreign "students" driving Bill Parker's Yellow Cabs I'd hazard a guess to say their police record from their country of origin was not examined before they lined up at the Taxi Rank...
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  • Interested 2017-03-14 1:06:29 AM
    In Victoria, passengers would be covered under the Transport Accident Commission (TAC) program. TAC is a no fault claim process. I believe other states have similar set ups.
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  • Joe 2017-05-16 7:41:54 AM
    I have driven Uber - one of many reasons me to stop was this - if someone sues me for any accident :( and not to mention earning less than $8 per hour, after all, expenses
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