Five Minutes With...Channelle Lewis, Urban Insurance

Five Minutes With...Channelle Lewis, Urban Insurance

Five Minutes With...Channelle Lewis, Urban Insurance Channelle Lewis, director of Urban Insurance talks about educating insurers on the authorised representative model; the importance of mentors; and dinner with a famous talk show host.

How would you change the industry?
I would try to change the perception of the authorised representative model within the industry; insurers struggle to understand the model and the way that we operate. Authorised representative groups need to be seen as a whole.

Best advice you’ve ever been given?
“You can control your destiny” – I have always been a very driven person and really try to strive to reach my goals.

What’s the most important thing a broker can do to develop their business?
Building long-lasting client relationships is very important to developing any business.

 If you were Prime Minister for one day, what would you do?
I would try to change the processes and funding for mental health, mental health is such a challenge within our nation and giving people the access to treatment is vital.

What’s the biggest challenge facing the industry today?
With a retiring workforce there are challenges around mentoring and education, we need to ensure that we are providing the assistance to those entering the industry. I would not be the broker I am today without the mentoring and support from senior figures within the organisations I have worked in.

What’s the strangest thing you’ve ever arranged cover for?
I recently won the most “Outrageous Risk” award at our NAS Day for a male sex toy.

What has been the highlight of your career?
I think I have two; one would be going to the UK with Aon after winning a sales prize to see Manchester United play in a corporate box, the other was starting my business Urban Insurance.

NRL, AFL, soccer or other?
NRL, my father-in-law reported NRL for 37 years so I think I have to say NRL, but I do love Rugby Union too.

If you could invite three people to dinner, dead or alive, and excluding family and friends, who would they be and why? Michael Jackson – I loved Michael Jackson as a kid growing up in the 80’s; Sir Richard Branson – he intrigues me and I’m sure my husband would love to hear all about his entrepreneurial ideas; and Oprah – let’s be honest who doesn’t love a bit of Oprah!

Complete this sentence: If I wasn’t in insurance; I would be… a real estate agent or living on a hobby farm growing organic vegetables!