GIO has announced that its customer support team (CST) will be on the ground in Taree on the mid-north coast in NSW from today (Nov. 16) to help bushfire-affected customers lodge their claims.

Read more: NSW North Coast bushfires declared a catastrophe

Bushfire-impacted customers of GIO, AAMI, Apia, and Shannons can visit the CST team at the Insurance Advisernet offices, 93 Victoria Street Taree, from 9am to 4pm daily, to lodge their claim.

They need not bring a copy of their policy, as the team will have their details on file.

“Our team can help customers lodge their claims, organise temporary accommodation, and arrange emergency funds if needed,” said James Spence, spokesperson.

To lodge a claim, customers can visit www.gio.com.au or call 13 14 46, or contact any Suncorp brand they are insured with.