IAG faces tough Q&A with shareholders

A major insurer has faced some difficult questions over its strategy and leadership at its latest AGM as one shareholder said that the lastest moves could show that "the Board doesn't know what they're about.”

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IAG has faced some difficult shareholder questions at its AGM held in Sydney this week.

Many shareholders had questions surrounding the proposed moves into China, which have now been dropped, as one shareholder said that the U-turn could show that “the Board doesn't know what they're about.”

Answering shareholder concerns on the China moves, retiring chairman Brian Schwartz said that the deliberation of the company should be praised as a mark of due diligence.

“We have for the last five or six years strategically said that our focus markets will be Australia and New Zealand because we have such great franchises and such great brands and businesses that we will keep focused on them,” Schwartz said.

 “The China opportunity was one that we have been focused on for a long time.

“We originally thought that a regional opportunity in China may be the way to go, to at least get us to learn the market and get a feel for the market and we made a relatively small investment in Bohai.

“We came to the conclusion that really that wasn't the long term solution and that we needed to expand our thinking and look at a national player, which is by definition a bigger player.

"After a lot of work, a lot of due diligence, exploring a lot of opportunities, talking to a lot of people, to our shareholders, to the market but really management doing their own due diligence and coming to the Board, we all came to the conclusion ultimately that China wasn't a place for us at this point in time and so we have consciously said that we will not be pursuing further investment in China.

“Having said that, we do believe that there are many other opportunities in Asia and we are looking at opportunities, continue to expand in India where we have an opportunity to dial up to 49% with our very good partner and we're looking at opportunities in Thailand and Malaysia and Indonesia where we really haven't set up.

“Although having said that, we do think that China is a good long term market.”

Another shareholder, Joe Nagey, questioned the financial performance of the business as profit after tax, return on equity and other metrics dropped over the previous year as he said: “Does all this add up to strong, solid performance? If so, I hate like heck to see what poor performance looks like.”

The $500 million earnings dent made by natural disasters over the previous 12 months was blamed for the dipping numbers year-on-year.

“So if you're comparing year-to-year and you see that the difference is some AUD500 million, it's because there were storms and the like that obviously we can't control, that were over and above what it was we had expected them to be,” Schwartz continued.

Outgoing CEO Mike Wilkins, also spoke of the integration of the Wesfarmers businesses within IAG which is progressing well.

“The reality is that we're very satisfied with that Wesfarmers business. It is delivering what we expected to deliver,” Wilkins said.

“So I think the Wesfarmers acquisition has been a sound acquisition.”

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