The Insurance Council of Australia (ICA) and insurers will visit Eugowra and Forbes next week to hold meetings with flood-impacted communities and customers.
According to the ICA, over 4,280 claims have been lodged for flood damage in the region, where 2,880 accounted for property and 880 for motor vehicle.
In the community information session and in-person customer meetings, the ICA and insurers will assist flood-impacted customers and communities by educating them about the insurance claim process and discussing individual claims with insurance company representatives.
The schedule for the Eugowra meetings is as follows:
- December 12 (Monday) 10am to 4pm – in-person customer meetings with insurers.
- December 12 (Monday) 5pm to 8pm – community information session.
Both will be held at Eugowra Bowls & Recreation Club, 5 Hill Street Eugowra.
The schedule for the Forbes meetings is as follows:
- December 13 (Tuesday) 10am to 4pm – in person-customer meetings with insurers.
- December 13 (Tuesday) 5pm to 8pm – community information session.
Both will be held at Forbes Town Hall, Harold Street Forbes.
“The floods that have impacted the Central West of New South Wales have been particularly devastating for residents of Eugowra and Forbes,” said ICA CEO Andrew Hall. “So often it's just easier to talk to someone in person, which is why the Insurance Council and insurers have been on the ground since these floods in recovery centres. Next week, they will continue facilitating face-to-face customer engagement.”
The meetings in Eugowra and Forbes follow insurers' in-person meetings in Moorooka and Sandgate last month.