The Motor Vehicle Insurance and Repair Industry Code of Conduct Administration Committee (MVIRI CAC) has announced that a revised draft of the industry Code of Conduct will be available for public consultation beginning in early March. The eight-week consultation period aims to gather feedback from stakeholders, including industry professionals, government bodies, and other interested parties.
Stakeholders will have the option to submit their feedback publicly via the consultation website or confidentially through direct correspondence to the Motor Trades Association of Australia (MTAA) or the Insurance Council of Australia (ICA).
The consultation materials will be accessible on a dedicated website and will include:
Participants are encouraged to provide input on specific operational aspects that require further industry discussion.
MVIRI CAC chair George Manos highlighted the strong industry interest in the consultation process and emphasised the committee’s efforts to ensure a smooth and inclusive process.
“There has been a high level of interest about the consultation, and we want to make the process straightforward and streamlined for industry,” Manos said.
He said that the MTAA and ICA will conduct targeted consultations with their members and key industry stakeholders to ensure a broad range of perspectives are considered.
Alongside the consultation process, the MVIRI CAC is working toward formally incorporating as an independent association. According to a news release, this step aligns with the recommendations of Dr. Michael Schaper’s 2023 independent review of the code, which called for the committee to manage its own assets, intellectual property, and finances.
“Following legal advice and consideration of the best interests of the industry, the MTAA, ICA, and MVIRI CAC have determined that incorporating as an independent association is an important first step towards its modernisation,” Manos said.
The MVIRI Code of Conduct, originally established in 2006, has undergone several reviews to ensure its continued relevance, with the last review completed in 2017. In December 2022, the CAC appointed Schaper to conduct an independent review of the Code, with the final report delivered in May 2023.
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