The Insurance Council of Australia (ICA) will host one-on-one consultations in Townsville next month for policyholders who have not finalised their claims following the catastrophic floods that inundated the region in February.
The consultations will be held on November 01 and 02, between 9am and 5pm, and will be participated in by ICA and insurance company representatives. Interested participants should register by visiting www.disasters.org.au/townsville or calling 1800 734 621.
“The consultations are for customers to speak to their insurer or the ICA about the progress of their claims,” ICA CEO Rob Whelan said. “The ICA is also offering Townsville residents and business owners the opportunity to discuss their current insurance needs with ICA representatives.”
ICA said 30,396 claims had been lodged, with the damage bill estimated at $1.247 billion. Most claims are for residential building damage, followed by contents and motor vehicle claims. Insurers continue to receive flood-related claims, with nearly 200 fresh claims lodged in the past month.
Read more: Townsville flood damage bill total revealed
So far, three-quarters of claims for residential buildings and almost 100% of vehicle claims have been closed. Of 1,556 critically damaged homes, only 334 are still undergoing repairs.
ICA also announced that Channel 7’s Sunrise breakfast program will be broadcasting natural disaster preparation information on November 03, from 7am-9am, from Townsville CBD, to support the Get Ready community awareness campaign.
