Insurers must be kept in know despite changes to police reporting rules

Insurers must be kept in know despite changes to police reporting rules

Insurers must be kept in know despite changes to police reporting rules Drivers involved in motor vehicle collisions in New South Wales should still contact their insurer quickly despite changes to accident reporting and police attendance for minor crash accidents, says the ICA.

The ICA urges motor vehicle drivers to learn about the changes, which are effective from today (Wednesday 15th October 15). The new changes are that NSW police will only need to attend to an accident if someone is trapped or injured; if the police are needed to direct traffic or deal with hazards; any driver that appears to be affected by alcohol or drugs; a bus or truck that needs to be towed; or anyone that has failed to exchange details.

ICA CEO Rob Whelan said drivers should add their insurance company’s phone number to their mobile phone, and contact their insurer for guidance after any motor vehicle collision.

“Even if police don’t have to attend the accident, the driver should still phone their insurer as soon as possible, especially if their vehicle needs to be towed,” he said.

“They should discuss their next steps, including moving the damaged vehicle and, if their policy allows, using a hire car while theirs is being repaired.

“However, motorists should not agree to their vehicle being towed to a smash repairer nominated by the tow truck driver without first talking to their insurer.

“The motorist should also carefully read any paperwork they are asked to sign and make sure that the choice of the destination – the smash repairer – is correctly recorded before signing.”