McLarens unveils new head of TPA

McLarens unveils new head of TPA | Insurance Business Australia

McLarens unveils new head of TPA

Global insurance services provider McLarens has announced the appointment of Kristen Early to the newly created role of global head of third-party administration (TPA). In her new role, Early (pictured above) will spearhead the strategic expansion of McLarens TPA.

Early has 20 years of experience and is a recognised industry leader in TPA services. She has held senior management roles at Marsh, ESIS and Crawford, and has extensive experience working with brokers, insurers, captives and corporates.

Early will be based in London and will report to Chris Panes, chief operating officer for Europe, the Middle East and Asia-Pacific. In her new role, she will support the alignment of McLarens’ regional TPA operations to develop a dedicated division.

Information analytics and data-based insights will be central to McLarens’ approach, and one of Early’s first priorities will be the integration of technology and operations capabilities within McLarens One, the firm’s global claims platform.

“We are delighted to welcome Kristen to the McLarens team,” said Gary Brown, CEO of McLarens. “She brings significant experience and understanding of the global TPA sector and is acknowledged as one of the leaders in her field. TPA services have long been a successful part of our business – primarily in the US, UK and Ireland, but also, on a smaller scale, with individual local markets across our international network. However, we have not had a truly global service proposition. We have steadily seen an increase in TPA demand across all key classes of business and have taken the strategic decision to expand our capabilities in this growing area. We see a huge opportunity to better service this global market.”

“McLarens has a unique and positive company culture, and the team here has built a reputation for quality and technical excellence,” Early said. “These will be key aspects of our TPA proposition. We believe we can offer something different to the marketplace: a truly global TPA service aligned with McLarens’ worldwide adjusting team, operating seamlessly together on a single claims platform. Irrespective of where clients are domiciled or losses occur, we will service them as one business in a consistent and efficient manner to drive quality and excellence.”