Metlife’s Australian innovation head departs

Metlife’s Australian innovation head departs | Insurance Business

Metlife’s Australian innovation head departs
The Australian arm of a global insurance giant has lost its head of innovation to an ASX-listed fintech vendor, it has been reported.
Brenton Charnley, head of innovation at Metlife Australia, joined Cre8tek as chief commercial officer earlier this month, nextmedia reported.
At Metlife Australia, Charnley was responsible for driving customer service improvements and embedding innovation within the company’s local operations. He joined the US insurer in January 2016 just as it was starting a tech overhaul, which included the implementation of a new CRM system, led by Tim Batten, CIO at Metlife and former Woolworths Marketplace tech chief.
Before joining Metlife Australia, Charnley worked at KPMG Australia for eight years, including as the firm’s innovation manager for three years. He was responsible for overseeing the firm’s elevate 61 startup accelerator program, the report said.
In his new role as Cre8tek chief commercial officer, he will be leading the company’s strategy and new business activities, with responsibilities extending across operations and finance, nextmedia said.

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