QBE creates new boss role for global transformation programme

QBE creates new boss role for global transformation programme | Insurance Business

QBE creates new boss role for global transformation programme
QBE Insurance Group has promoted Mike Emmett to the newly created role of group executive officer, Operations, effective immediately.

Emmett was group head of operational transformation at QBE for just over a year. He will now be responsible for all elements of the group operations transformation programme, including the Group Shared Services Centres (GSSC).

His remit will also include group procurement together with the sponsorship of the group information technology strategy.

John Neal, CEO, said “Mike has been instrumental in driving our transformation projects globally, most notably the successful launch of the Group Shared Services Centres in the Philippines. Promoting Mike to the group executive committee is a reflection of not only his role and contribution to our business, but also the critical nature of the projects that are within his expanded remit as group executive officer, operations”.

As part of QBE's global transformation plan, it will create 700 jobs in the Philippines which will lead to a reducation in total employees in Australia, Europe and North American branches.