While the most prominent challenge facing both brokers and insurers amid the coronavirus pandemic is adjusting to operational changes, Tony Wheatley (pictured), CEO of Berkley Insurance Australia, says it’s important to reconnect with brokers in the aftermath.
“How we respond to the personal and economic issues that arise from COVID-19 and particularly how we reengage with brokers and employees when social distancing becomes less necessary [will be a challenge],” Wheatley said.
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