Australia’s insurance market has been flooded with nimble newcomers in recent years and their ability to adapt at the drop of the hat has put extra pressure on the incumbents – of course, this doesn’t mean that long-established insurers don’t have their own advantages.
Ben Bessell (pictured), group executive with IAG, says the arrival of incredibly agile competitors has been a positive change as it’s pushed the industry forward, encouraged insurers to take more innovative steps and – most importantly – led to better outcomes for customers.
You've reached your limit - Register for free now for unlimited access
To read the full story, and get unlimited access to Insurance Business website content, just register for free now. GET STARTED HERE
Already a website member? Log in below.