Zurich unveils cyberattack response solution

An international insurer has unveiled a new cyberattack response solution for the region as cyber threats become a bigger issue worldwide

Insurance News

By Jordan Lynn

Zurich has launched a new cyberattack response solution for businesses across Asia Pacific.

DisgitalResolve, a coordinated incident response service, has been launched by the international insurer to help businesses in Asia Pacific mitigate and recover from cyberattacks.

The solution will be offered via Zurich partner Crawford & Company and is currently available for customers in Singapore which covers customers worldwide with an Australia and New Zealand role out planned in the future.

Oliver Vale, head of professional indemnity, Zurich Global Corporate Asia, said that the rising threat of cyberattacks for all businesses made the solution a logical next step for the business.

“DigitalResolve is specifically set up to provide the same high level of resolution worldwide as it is locally, as panels are chosen not only for their track record and expertise but also their global reach and established networks,” Vale said.

The new service will support businesses that are attacked with a round-the-clock incident manager with immediate response capabilities who will then be able to appoint and coordinate a team of cyber experts to resolve the issue and minimise post-attack exposure.

Whilst the response depends upon the attack, Zurich noted that a variety of experts will be on hand including PR consultants, forensic accountants, IT forensic experts, lawyers, credit monitors and ransom negotiators.

Vale stressed that those ignoring the potential of cyber-attacks throughout Asia Pacific do so at their own peril.

 “It is not a question of if but when a cyberattack will happen,” Vale continued.

“Today more than half of the world’s internet users are in Asia. However, despite being the fastest growing region for connectivity, the region is still inadequately prepared for cyberattacks.

“Embracing new IT-driven technologies opens up wide-ranging opportunities for organisations of all sizes – but our increasing reliance on the internet introduces significant new risks too. In light of the increasing volume and sophistication of security breaches, it is no longer sufficient to consider cyber risk a concern for the IT department or mitigate against the possibility of experiencing cyberattack in the first place.

“Today, organisations must also plan for co-ordinated recovery in the event of an attack, so that when breaches happen, they can get the business back to full strength, at full speed.”

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