ACCIDENT & HEALTH
Accident and health is a field dominated by direct business – so to attract the attention of brokers, an agency must truly, in the immortal words of Judas Priest, be “delivering the goods”. So perhaps it’s not so surprising that this year’s winners remain unchanged from previous years. It’s a clear indication that brokers understand the power of loyalty – and that once they decide they like something, there’s compelling reason to stick with it.
AHI’s winning streak remains unbroken; the agency claimed gold in its core specialty for the sixth year in a row, winning praise from one broker for the “amazing service provided”. AFA again retained silver, also for the sixth consecutive year. Rounding out the list once again was DUAL Australia, which repeated its bronze-medal performance from 2019.