Senior vice president and operations manager
FM Global
As senior VP and operations manager for FM Global, Lynette Schultheis sets the insurer’s strategic direction in Australia, executes corporate objectives and ensures compliance with local regulations. She is also responsible for underwriting, engineering, claims, fi nance and human resources. Schultheis joined the company in 1986 and has held various positions in client service, underwriting and management. Most recently, she was the regional senior vice president of Europe for FM Global subsidiary AFM.
In 2019, Schultheis warned brokers about the devastating consequences of denial, saying many businesses leave themselves dangerously exposed because they just can’t seem to accept – or understand – the level of risk they really face. “Many people don’t choose to adequately understand their exposures, the likelihood of risk or the potential impact,” Schultheis told IB. “Education is highly important, but it’s not easy for customers to do this alone. Many times, we fi nd people who are not necessarily risk experts being asked to take care of their company’s insurance program [and who] already have a full plate of responsibilities.”
