Age: 27
James Pennetta began his insurance career 10 years ago in the ACT in a junior claims role, before moving into underwriting and then distribution. Now he works with broker intermediaries on a range of product lines, including property, liability, motor, construction and engineering, as well as claims. Working alongside a state manager, Pennetta is responsible for leading a team and assisting in difficult situations. A senior colleague says he’s quickly established himself dealing with complex, largescale broker clients and describes him as “persistent” and “always looking for outside-the-box solutions”. Pennetta is also described as a “credible, respected and admired asset to Vero and brokers alike”. In the future, he hopes to further develop his leadership expertise. He will continue working with senior management to drive group results and deliver growth opportunities via Suncorp’s Connected Customers strategy.