As more consumers say they would accept fully automated advice, brokers can still thrive
Would customers accept insurance from the likes of Google, Amazon and Facebook and do those companies want to enter the market?
The industry is seemingly inundated with technology at the moment, but it needs to be designed with users in mind to be successful
It is one of the biggest challenges facing the industry, but could this be the answer?
With recent research showing that insurance execs think artificial intelligence will upend the industry, is your job safe?
Will the changing insurance landscape force brokers to become more specialised? One expert thinks so
As disintermediation becomes a watch word for the industry, brokers need to continually up their game to remain relevant, an expert has said
Brokers face rising expectations from their customers as the insurance industry continues to evolve
An industry expert has said that the smaller end of the commercial space could become the next battleground with direct insurers as a trend of ‘the consumerisation of B2B’ continues
Up-and-coming challenger direct insurance firms are loosening traditional insurers' stranglehold on the market by appealing straight to consumers' pockets.